Refund policy

We allow returns or reprints only if a product received is defective. Since every order is 100% custom, we do not allow returns for reasons unrelated to quality. Customer errors including but not limited to: typos, spelling errors, misunderstanding of size, incorrect file submission in accordance with our graphics guidelines ie pixelated files, small/blurry type, screenshots, photos of photos, web images (72DPI images), duplicate orders, misunderstandings of turnaround time stated on auxbuttons.com, color variances within four-color (CMYK) standards, disregard for bleed and die cut areas within stated limits available in our graphics guidelines.